Shipping policy
UK Standard shipping (Up to 3 weeks)
International shipping (Up to 16 working days)
It very rare that our parcels go missing during transit, however please read below for how this would be handled.
We send our items as next day signed for , which usually arrives the following day after you receive your tracking number. This may be up to 2 working days In some cases. However , If you have not received your item after this time frame please contact us via email (aawig.enquiries@gmail.com) (Please Quote Your Order Number) and we will chase this up for you. Although, we are not at fault for items being lost/delayed during transit we are here to assist you the best we can.
It takes up To 10 Working days for royal mail to declare your parcel as missing. The good news is that if your item is missing , then we are able to claim back the money for your product. This process is extensive and can take up to 21 working days . So please be patient with us. We will be in touch with you updating you along the way and have your money refunded as quick as possible.