Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.aawigs.co.uk

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads  

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at aawig.enquiries@gmail.com or by mail using the details provided below:

Privacy Policy for SMS Service - AAWIGS

At AAWIGS , we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you sign up for and use our SMS service.

By subscribing to our SMS service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you subscribe to our SMS service, we collect the following information:

  • Phone Number: This is the primary piece of information we use to send you SMS messages related to your orders, promotions, and other communications.
  • Consent Records: We maintain records of your consent to receive SMS communications, including the date and time you opted in and the phone number provided.

We may also collect additional information related to your interactions with the SMS service, such as:

  • Usage Data: Information about how you interact with the SMS service, such as message response rates, message delivery, and opt-out requests.
  • Device Information: We may collect device-specific information, such as the type of mobile device or operating system you use to interact with our SMS service.



2. How We Use Your Information

We use the information we collect to provide, personalize, and improve our SMS services, including but not limited to:

  • Sending transactional messages (e.g., order confirmations, shipping updates, delivery notifications).
  • Sending promotional messages (e.g., discounts, special offers, marketing campaigns) with your consent.
  • Responding to customer service inquiries and providing support.
  • Complying with legal obligations and resolving disputes.
  • Improving the functionality and performance of the SMS service.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate the SMS service (e.g., SMS delivery platforms, customer support providers). These service providers are required to protect your information and only use it for the purposes of providing services to us.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., in response to a subpoena or court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you if this occurs and provide you with options to opt-out of future communications.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including sending SMS messages and complying with legal obligations. You can opt out of receiving further SMS messages at any time by following the instructions in the messages or contacting us directly.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

6. Your Rights and Choices

You have the following rights concerning your personal information:

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message or by contacting us at [Insert Contact Information].
  • Access: You may request access to the personal data we hold about you. Please contact us at [Insert Contact Information] if you wish to review, update, or correct your information.
  • Delete: You may request that we delete your personal data, subject to legal obligations. Please contact us to make such a request.

  • 7. Children’s Privacy

    Our SMS service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

    8. International Data Transfers

    If you are located outside of [Your Country], please be aware that your personal information may be transferred to and processed in [Your Country]. By using our SMS service, you consent to this transfer and processing.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our SMS service, please contact us at:

    Email: aawig.enquiries@gmail.com